REFUNDS 🔄
Refund Policy
When you get your money back and when you don't.
Eligibility:
Due to the digital nature of our products, refunds are only available if:
- Your order has not been delivered yet
- A technical error prevented delivery
- You were charged incorrectly
All sales are final once digital items have been delivered to your account.
Timeframe:
Refund requests must be submitted within 72 hours of purchase for
undelivered orders. Requests made after delivery will not be honored.
How to Request:
Contact our support team with your order number within 72 hours
of purchase. Include details about why the refund is needed.
Non-Refundable:
The following are NOT eligible for refunds:
- Orders already delivered to your account
- User error in providing incorrect account information
- Orders where delivery confirmation was provided
- Requests made more than 72 hours after purchase
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